Last Updated: September 20, 2026
Privacy Policy
CarryStat respects your privacy. This Privacy Policy explains how information submitted through our website may be collected, used, and protected.
Information We Collect
When you contact CarryStat or submit a delivery request, we may collect information such as your name, company or organization, email address, phone number, pickup and delivery information, requested service details, and other information you voluntarily provide.
How We Use Your Information
We may use the information you provide to respond to inquiries, provide quotes, coordinate delivery services, communicate regarding current or requested services, and operate and improve our business.
CarryStat does not sell your personal information to third parties.
Healthcare and Sensitive Information
Please do not submit unnecessary patient medical information, Social Security numbers, payment card information, or other highly sensitive information through the general website request form.
Any protected health information handled as part of an authorized healthcare delivery service will be handled in accordance with applicable agreements, policies, and legal requirements.
Information Sharing
We may share information with service providers or contractors when reasonably necessary to operate our business or provide requested services. We may also disclose information when required by law or to protect our legal rights.
Data Security
We take reasonable administrative and technical measures to protect information submitted to us. However, no website, email system, or electronic transmission can be guaranteed to be completely secure.
Contact
Questions regarding this Privacy Policy may be sent to:
CarryStat
Bay Area, California
Email: dispatch@carrystat.com
Terms of Service
Last Updated: September 20, 2026
By using the CarryStat website or requesting our services, you agree to the following terms.
Website Information
Information on this website is provided for general informational purposes. Service availability, pricing, delivery times, geographic coverage, and specific service requirements may vary depending on each request.
Delivery Requests
Submitting a request through our website does not automatically create a confirmed delivery or service agreement. A delivery is confirmed only after CarryStat accepts the request and communicates confirmation to the customer.
Quotes and Pricing
Any preliminary quote may be subject to change based on distance, urgency, wait time, delivery requirements, handling requirements, scheduling, or other relevant circumstances. Final pricing will be communicated before service when applicable.
Customer Responsibilities
Customers are responsible for providing accurate pickup, delivery, contact, package, and handling information and for ensuring that items submitted for transportation may legally and safely be transported.
Prohibited Items
CarryStat reserves the right to refuse any shipment that is illegal, unsafe, improperly packaged, inadequately documented, or outside the scope of our services.
Service Availability
Same-day, STAT, scheduled, recurring, and other delivery services are subject to driver availability, location, timing, traffic, weather, and operational requirements.
Limitation of Liability
To the extent permitted by applicable law, CarryStat is not responsible for delays or service interruptions caused by circumstances reasonably beyond our control. Any specific liability, insurance, chain-of-custody, or service requirements may be governed by the applicable customer agreement or service arrangement.
Changes to These Terms
CarryStat may update these Terms of Service or Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Contact
Questions about these terms may be sent to dispatch@carrystat.com.